Security
Compliance
New Service Packages: Prioritizing Security and Continuity
The Cornerstone package is highlighted as the recommended option for most clients, offering comprehensive IT management and security services. This package is designed to provide advanced protection and continuity measures without significantly increasing overall costs. The document outlines the features and benefits of the Cornerstone package, including support options, core features, user features, computer features, server features, and site features.

by Benjamin Thomas

Introduction to New Service Packages
This year, we are excited to introduce new service packages, designed with a clear focus on enhancing security and operational continuity. These packages address the growing need for advanced protection while ensuring your business can operate smoothly and securely.
The Cornerstone package offers a comprehensive suite of services designed for organizations that prioritize advanced security, compliance, and continuous monitoring. It provides all the essential IT management and security services you need to stay ahead of evolving threats while maintaining day-to-day business operations. The Cornerstone package ensures your IT infrastructure is protected 24/7 with proactive monitoring, maintenance, and incident response.
With the rising costs of cybersecurity and governance, we have tailored the Cornerstone package to deliver enhanced protection and continuity measures without dramatically increasing your overall spend. By focusing on security and operational resilience, this package helps safeguard your business from evolving threats while maintaining budget predictability.
The Full list of Packages and Features can be found Here:
Cornerstone Package Support Options
Remote Support
Available Monday-Friday, 8:00 a.m. - 5:00 p.m. Local Time - Included
On-Site Support
Available Monday-Friday, 8:00 a.m. - 5:00 p.m. Local Time - $195 per hour, 1-hour minimum + trip fee
After Hours & Weekend Support
On-Site: $195 per hour, 2-hour minimum + trip fee
Remote: $50 per 15 minutes
Holiday Support
On-Site: $390 per hour, 4-hour minimum + trip fee
Remote: $90 per 15 minutes
Cornerstone Core Features
Weekly Cyber Security & Tech Tips
Stay informed with the latest security insights and best practices.
Payment & Invoice Portal
Easily manage payments and invoices through our secure portal.
Self-Service Portal
Convenient access to IT services and resources.
Monthly Newsletter
Get updates on industry trends and company news.
Custom Employee Onboarding / Offboarding Form
Tailored support for employee lifecycle management.
Dark Web Monitoring Report
Stay ahead of potential threats with proactive monitoring of the dark web for leaked data.
Cornerstone User Features
Email and Account Security
  • Email Spam Filtering
  • Whitelist and Blacklist Management
  • M365 User Account Monitoring
  • M365 or Google Workspace Support & License Management
  • Remote User Management
Access and Data Protection
  • Access Permissions Violation Monitoring
  • Suspicious Exposure of Sensitive Information Monitoring
  • M365 Suspected Attacks Monitoring
  • Mass Data Deletion/Download Monitoring
On-Demand Training: Access to a Learning Management System for self-paced courses covering an array of IT systems topics. Course Catalog 2024
Cornerstone Computer and Server Features
Computer Features
  • Endpoint Detection & Response (EDR)
  • Antivirus & Ransomware Detection
  • 24/7/365 Device Management and Alerting
  • Scheduled Preventative Maintenance
  • Patch Management
  • Automatic Escalation & Resolution Alerts
  • Firmware Updates & Service Auto-Healing
  • Computer File Backup
  • Web Gateway & Content Filtering Security
  • Remote Support & Fix for Computer Issues
  • MDR / SOC*
Server Features
  • Endpoint Detection & Response (EDR)
  • Antivirus & Ransomware Detection
  • 24/7/365 Server Management and Alerting
  • Scheduled Preventative Maintenance
  • Patch Management
  • Automatic Escalation & Resolution Alerts
  • Firmware Updates & Service Auto-Healing
  • Server File Backup
  • Web Gateway & Content Filtering Security
  • Remote Support & Fix for Server Issues
  • MDR / SOC*
  • Application Control
*MDR / SOC Explained:
Managed Detection and Response (MDR) is a fully-managed service where a team of security professionals monitors your systems for threats and actively responds to incidents. MDR includes advanced tools that detect sophisticated threats beyond traditional antivirus solutions.
Security Operations Center (SOC) provides 24/7 monitoring by a dedicated team of security experts. The SOC ensures constant monitoring of your systems and rapid response to potential threats, minimizing business impact.
Cornerstone Site Features
Dark Web Monitoring
Actively monitor the dark web for any of your company's data being traded or sold.
Email Deliverability and Security Management (DMARC Compliance)
Ensure secure email communications.
Network Monitoring and Alerting
Real-time monitoring for all network devices and peripherals.
Network Management Cornerstone
Manage and control your network infrastructure.
Domain Name Management – Cloudflare DNS
Secure management of your domain names.
Annual IT Assessment
A comprehensive evaluation of your entire IT infrastructure.
Next Steps and Conclusion
The Cornerstone package offers a comprehensive suite of services designed to enhance your organization's security posture and ensure operational continuity. By prioritizing advanced security measures, compliance, and continuous monitoring, this package provides the essential IT management and security services needed to stay ahead of evolving threats while maintaining smooth business operations.
Key benefits of the Cornerstone package include:
  • 24/7 protection with proactive monitoring, maintenance, and incident response
  • Enhanced security features for users, computers, and servers
  • Comprehensive site-wide protection, including dark web monitoring and network management
  • Flexible support options to meet your organization's needs
  • Access to on-demand training resources
To take the next step in securing your IT infrastructure and ensuring business continuity, we recommend scheduling a consultation with our team. We can discuss how the Cornerstone package can be tailored to meet your specific needs and help you stay protected in an ever-evolving digital landscape.