Security
Compliance

Electric Software Client Update - 2025

Stay ahead of the curve with our comprehensive overview of managed services, cybersecurity challenges, and key areas for improvement in the rapidly evolving IT landscape.

Managed Services 2025: Global Assessment and Identification of Needs

Many organizations are moving to cloud-based systems and accessing data from multiple locations and devices. While this brings flexibility, it also introduces new and complex security challenges. Cybersecurity needs have evolved significantly over the past five years, and there is much more to manage to keep data and users secure. Unfortunately, much of the work required to maintain security and compliance is not covered by standard monthly support agreements and is often billed hourly. This makes it difficult for some organizations to receive the necessary services, leaving them vulnerable. Additionally, the dynamic nature of IT expenses—driven by increasing security demands—makes budgeting a challenge. As the need for cybersecurity grows, IT spending will inevitably rise.

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Cloud Adoption

Organizations moving to cloud-based systems, accessing data from multiple locations and devices

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Security Challenges

New and complex security challenges introduced by increased flexibility

3

Evolving Cybersecurity Needs

Significant evolution in cybersecurity needs over the past five years

4

Service Coverage Gaps

Security and compliance work often not covered by standard monthly support agreements

5

Budgeting Challenges

Dynamic nature of IT expenses driven by increasing security demands

Key Areas for Improvement

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1. Data Governance

Who is accessing your data? Where is it stored? What are users doing with it? As the world moves toward the cloud, we must tighten access controls, ensure proper backups, and prevent unauthorized access.

  • Sensitive data should not be accessible on personal devices, as it can easily be leaked.
  • Employees may use unsanctioned cloud storage platforms (e.g., Dropbox) or personal USB drives to save company data, exposing it to theft or accidental leaks.
  • Alerts are essential when large amounts of data are downloaded, saved to USB drives, or uploaded to unauthorized platforms.
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2. Password Management

Corporate passwords belong to the company and must be kept secure.

  • Many users store passwords in browsers like Chrome or Edge, syncing them to personal accounts, or save them on personal devices.
  • Organizations need centrally managed password solutions like Keeper to enforce strong policies and prevent unsafe practices.
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3. Cloud System Configuration

Platforms like Microsoft 365 and Google Workspace offer hundreds of controls for safety and compliance, but these require constant updates and monitoring.

  • Clients need the ability to audit activities and receive alerts for potential breaches.
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4. Communication Compliance

Many organizations send sensitive information via email without encryption, leaving it vulnerable to theft.

  • Systems must encrypt sensitive emails or provide secure file-sharing alternatives, like secure links.
  • Alerts and auditing are critical to track where this data is going.
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5. Mobile Device Security

Personal devices used for work emails and apps pose a higher risk of compromise.

  • Policies can secure company data on personal devices or require company-owned, managed devices to reduce risk.
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6. Cyber Safety Training

Employees are often the weakest link in cybersecurity.

  • Annual training on recognizing threats (e.g., phishing) and proper protocols is essential.
  • Policies should focus on preventing users from falling victim to social engineering attacks.
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7. User Training

As organizations adopt more software tools, employees need ongoing training to stay productive and efficient.

  • Access to resources or training libraries ensures staff can keep up with technology changes.
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8. Risk and Compliance Management

Compliance and insurability requirements are becoming stricter.

  • Organizations unable to prove adherence to policies may face denied claims or legal action after a breach.
  • Failing to meet compliance standards could expose clients and partners to financial and legal risks.
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9. Disaster Recovery

Recovery from breaches is more difficult as data increasingly resides on third-party platforms.

  • Organizations need regular backups stored in accessible locations to safeguard against service provider failures.